Contact
Contact Us
Have a question about your order, a product, or need after-sales support? Our customer service team is here to help. We typically respond within 24–48 business hours.
Customer Service Email
Before You Contact Us
- For return/exchange requests, you must obtain a Return Authorization (RA) number by email before sending back any goods. Packages without an RA number will be refused by the warehouse.
- For damaged, defective, or wrong-item claims, please include clear photos/videos of the item and packaging in your email.
- Always include your order number in the email subject line for faster processing.
- For common questions, check our FAQ page first for instant answers.
Send Us a Message
Business & Wholesale Inquiries
For wholesale orders, bulk pricing, or business cooperation, email us at xp154502@outlook.com
Response Hours
- Monday – Friday9:00 AM – 6:00 PM (UTC+8)
- Weekends & HolidaysReplied next business day